What Is Your Service Season

Our service season lasts from November 15th, to April 15th, though we may set up and take down marking stakes outside of this season. Any snowfall within these dates, that is more than 4 centimeters, will mean we will be out and clearing driveways.

Can you service my gravel driveway?

We are happy to provide our service to customers with gravel driveways. There are some inherent differences between gravel and paved driveways, and customers should be aware that loose gravel may be blown onto adjacent lawns. Our drivers are meticulous in their practices and will make every effort to avoid this side effect, but it is impossible to avoid all gravel displacement until the ground is entirely frozen.

Do you use plows or snowblowers?

Our service consists of only snowblower use. These snowblowers are rear mounted on our tractors and measure 82” in width. These snowblowers are perfect to service any size of lane way, no matter how small or large. Using snowblowers is more efficient than plowing snow and avoids the accumulation of large piles because the snow can be dispersed evenly across the adjacent lawn. Additionally, snow blowing maintains the integrity of the driveway by avoiding scratches or other damages caused by plows.

Will my driveway be cleared by 7:00AM?

The unpredictability of a snowstorm prevents us from being able to clear snow at a guaranteed time. For example, if the snow began accumulating at 5am it is unlikely the driveway would be cleared by 7am. However, our service is always timely and in accordance with the storm during that given instance. We can guarantee that each client will have the full potential to access their lane way during the storm.

Are you insured?

Sangers Inc is a fully insured company with exceptional liability coverage.

What about water valves in my driveway?

If a water valve cap is protruding from the driveway it is the property owner’s responsibility to contact the city and request a service technician to lower the pipe and cap. This service is free of charge and is the city’s responsibility. If the cap is protruding it is very likely it will get hit by our snow blower and blown onto the lawn! We, of course, do not want this to happen and preventing this occurrence by contacting the city is the best course of action.

When are the driveway markers installed and removed?

At Sangers Inc we provide each residential customer with driveway markers to ensure that our drivers know exactly where your driveway begins and ends, as well as marking the driveway for was of access. All driveway markers are put up at the beginning of your residential contract on November 1st, and will generally be removed after the second week of April. Please do not throw the markers away. If you would like to remove them yourself prior to April, we ask you kindly to lay them down beside your garage or house and we will be happy to collect them.

Why is your driver blowing snow on my neighbours property?

Please contact our customer service team right away if this is occurring. The customer service team can bring it to the attention of our drivers which will make sure this does not happen any further. Please advise us right away so we can correct this and make it right!